TASE:TNDO

Tondo Products

Dynamic Adaptive Lighting Controls
Energy Metering & Electricity Service Monitoring
Device Controls • Sensors • Unified Smart City Management
Deep Learning AI Automation and Analytics

Tondo Awarded Patent for Decorative and Ornamental Fixture Smart Lighting Control

Tondo Smart USA Inc., a leader in smart lighting and smart city technologies, is proud to announce the granting of US Patent 12,098,831 for Tondo’s Edge IQ smart lighting wireless controller. This innovative technology is set to transform how smart lighting controls and smart city infrastructure are deployed on roadway and outdoor area lighting fixtures.

Tondo Smart Lighting and Smart City Controllers

Tondo Edge-IQ Plug-In Controller

Edge-IQ Smart Controller

THE FUTURE OF SMART ROADWAY AND AREA LIGHTING

Fixture-Level Control and Automation: Enable advanced dimming and on/off control for individual streetlight fixtures. Maximize energy savings by providing precise fixture-level control with cutting-edge innovation, and reduce operational complexity and energy consumption.

Patented Internal Fixture Controller: Tondo’s patented design preserves the design aesthetics of your decorative and ornamental fixtures.

Plug-and-Play Installation: Automate commissioning and activate immediately upon installation, without any field-based configuration. Streamline deployment and reduce labor costs with quick, plug-and-play installation, and simplify deployment for field installers.

Multi-Network Cellular and Bluetooth Mesh Connectivity: Create a self-healing, city-wide wireless network of connected devices like streetlights and sensors. Enhance system reliability and resilience with scalable connectivity, ensuring seamless communication across devices and reducing operational disruptions.

Adaptive Lighting and Dimming Profiles: Enable automated adjustments to lighting levels based on traffic, weather, or time of day, enhanced by patented technology. Optimize safety and efficiency while reducing energy consumption by leveraging smart, adaptive lighting profiles that adjust to real-time environmental conditions.

Real-Time Monitoring and Fault Alerts: Provide real-time status updates and fault alerts for individual fixtures. Improve maintenance efficiency by detecting and addressing issues proactively, minimizing downtime and reducing repair costs.

Tondo’s Edge IQ controllers and our Cloud IQ central management platform deliver an operational cost reduction of up to 60% and create a platform for connecting critical infrastructure for Smart Cities.

Automated Installation – No Special Skills Required

FIELD INSTALLATION IN 30 SECONDS

Here’s what we think “easy” means:

  1. Scan the Edge-IQ controller with our Mobile-IQ smartphone app
  2. Plug and twist the controller into a luminare’s socket
  3. Confirmation recieved on Mobile-IQ in a few seconds
  4. Optionally provide additional pole and fixture asset data to the customer with customizable fields in Mobile-IQ

For an installer at the top of a pole, it doesn’t get easier than that.

In the background, we take care of the rest:

  • Automatic discovery via cellular connection to Tondo’s Cloud-IQ
  • Automatic sensing of the lighting type and ballast
  • Automatic GPS mapping, controller information, and connected device/lighting information sent to Tondo’s Cloud-IQ CMS
  • Automatic download and activation of the correct lighting and controller configuration profile

No in-field configuration required!

Image of Tondo Cabinet-IQ Model Pre-Final Render

Tondo Smart Cabinet-IQ Controller

SMART ENERGY MANAGEMENT FOR ELECTRICAL SERVICE POINTS

Tondo’s Cabinet IQ provides advanced energy metering and management, SCADA data acqusition and control, and group lighting control for secondary electrical service points.

Cabinet IQ complements Tondo’s Edge IQ or can be deployed stand-alone. Designed to bridge efficiency with intelligence, Cabinet-IQ offers:

Advanced Energy Monitoring: Track real-time voltage, current, power factor, and energy usage. Optimize energy consumption and reduces operational costs by providing precise data for energy management and savings opportunities.

Power Quality and Diagnostics: Monitor voltage harmonics, current harmonics, phase imbalances, and phasor measurements. Ensure system reliability and longevity by detecting power quality issues early, minimizing equipment damage and downtime.

Fault Detection and Alerts: Automated monitoring of real-time alerts for anomalies such as over-voltage or under-voltage. Minimize disruptions and maintenance costs by enabling immediate responses to issues, reducing downtime.

Revenue-Grade Billing: Support for Time of Use (TOU) tariff and accurate billing. Ensure accurate tracking of energy costs, allowing for better financial management and potential savings through optimized usage patterns.

Operational Status Monitoring: Gain real-time insights into the operational status of the cabinet and connected devices. Improve operational efficiency by allowing for proactive management, reducing the risk of unexpected failures, and ensuring continuous system performance.

With Cabinet-IQ, you can expand your smart lighting infrastructure to be more than just illumination. Experience proactive monitoring, comprehensive control, and a complete end-to-end solution for all of your lighting management needs.

Tondo Cloud-IQ Management System

A UNIFIED SINGLE-PANE OF GLASS FOR SMART CITY MANAGEMENT

Dive into the future with Cloud-IQ, the comprehensive platform for all Smart City endeavors.

Unified Smart Lighting and Connected Infrastructure Platform: Manage all connected devices, including streetlights, sensors, cameras, energy meters, and control cabinets, from a single interface. Streamline operations by centralizing control, reducing manual oversight, and enabling city-wide automation for greater efficiency.

AI-Driven Fault Detection and Alerts: Automatically detect anomalies and generate real-time alerts. Minimize downtime and maintenance costs by enabling proactive, automated issue identification and response.

Customizable Reporting and Insights: Generate detailed, customizable reports on energy usage, system health, and asset performance. Empower your decision-making with data-driven insights, and optimize your resource allocation and budget planning.

Seamless Integration with Smart City Applications: Support integration with sensors, cameras, and other smart city devices. Future-proof your infrastructure by enabling the addition of smart city applications without costly upgrades, with unlimited scalability.

Cloud-Based, Real-Time Monitoring: Operational control and monitoring from any location with Cloud IQ, and enjoy real-time status updates and complete system control. Enhance your operational flexibility and enable quick responses to issues, improving your service reliability, and reduced field maintenance costs.

Empower your city with a visionary platform, ensuring efficiency, security, and improved delivery of services for your organization.

Tondo Mobile-IQ Field App

in-field deployment and asset management tools

Tondo’s Mobile-IQ field deployment app provides a simple tool for field installers to verify device activation and collect optional in-field asset data.
However, in some cases a lighting technician may wish to make changes in the field. That’s where the Tondo Mobile-IQ field configuration app comes in:

  • Scan the barcode on a Tondo controller
  • Install controller
  • Mobile app verifies successful installation
  • Collect optional asset and operating environment data for light pole type, paint condition, wiring, and surrounding area characteristics

Tondo’s Cloud IQ integrates with any asset management or GIS software to keep all asset data current.

Edge-IQ Lighting Controllers

Tondo Edge-IQ
NEMA Socket
Tondo Edge-IQ
Internal Pole
Tondo Edge-IQ
Zhaga Socket
Use Cases
Cobra-head, pathway, and high-mast lighting control and dimming

Fixture-based energy metering

Wireless sensor, meter, or device control

Wired sensor, meter, or device control

Decorative or ornamental lighting control and dimming

Fixture-based energy metering

Wireless sensor, meter, or device control

Wired sensor, meter, or device control

Cobra-head, pathway, and high-mast lighting control and dimming

Fixture-based energy metering

Wireless sensor, meter, or device control

Wired sensor, meter, or device control

Lighting Control
ANSI C137.10 on 3-pin receptacles (on/off only - no dimming)

ANSI C137.41 on 5- and 7-pin receptacles

DALI-2 control with integrated DALI power supply supports up to 16 LED fixtures ideal for high-mast cluster applications

Full support for ANSI 137.4 DALI D4i sensor control, energy management, and color

Autosensing DALI and 0-10V lighting control

Linear and logarithmic dimming

Internal pole install (decorative poles, un-socketed fixtures)

DALI-2 control with integrated DALI power supply supports up to 16 LED fixtures ideal for high-mast cluster applications

Full support for ANSI 137.4 DALI D4i sensor control, energy management, and color

Autosensing DALI and 0-10V lighting control

Linear and logarithmic dimming

Zhaga Book 18 socket type

DALI-2 control with integrated DALI power supply supports up to 16 LED fixtures ideal for high-mast cluster applications

Full support for DALI D4i sensor control, energy management, and color

Linear and logarithmic dimming

Energy Metering
Revenue-grade ANSI C12.1/C136.50 Accuracy Class 0.5S metering with secured energy logging

Voltage

Burn time

Cycle counters

AC Voltage (RMS, average)

Current (RMS, average)

Power (RMS, average)

Power frequency

Power factor

Power load

Lighting circuit power load

Burn time and cycle counters

Operational status monitoring

Output status monitoring

Revenue-grade ANSI C12.1/C136.50 Accuracy Class 0.5S metering with secured energy logging

Voltage

Burn time

Cycle counters

AC Voltage (RMS, average)

Current (RMS, average)

Power (RMS, average)

Power frequency

Power factor

Power load

Lighting circuit power load

Burn time and cycle counters

Operational status monitoring

Output status monitoring

Revenue-grade ANSI C12.20/C136.50 Accuracy Class 0.5S metering with secured energy logging

Voltage

Burn time

Cycle counters

AC Voltage (RMS, average)

Current (RMS, average)

Power (RMS, average)

Power frequency

Power factor

Power load

Lighting circuit power load and much more

Burn time and cycle counters

Operational status monitoring

Output status monitoring

Sensor and Device Control
Internal astronomical clock

Autonomous operation in the event of network disconnects

Multi-cellular network support with auto-failover

Onboard GLONASS/GPS with global coverage

Integrated accelerometer for vibration and tilt monitoring

Internal astronomical clock

Autonomous operation in the event of network disconnects

Multi-cellular network support with auto-failover

Onboard GLONASS/GPS with global coverage

Integrated accelerometer for vibration and tilt monitoring

Internal astronomical clock

Autonomous operation in the event of network disconnects

Multi-cellular network support with auto-failover

Onboard GLONASS/GPS with global coverage

Integrated accelerometer for vibration and tilt monitoring

Cybersecurity
ARM Cryptocell hardware-based cryptographic Security-on-Chip with unique keys and root-of-trust

Microchip ATECC608B Hardware Security Module (HSM) for key storage

ARM Cryptocell hardware-based cryptographic Security-on-Chip with unique keys and root-of-trust

Microchip ATECC608B Hardware Security Module (HSM) for key storage

ARM Cryptocell hardware-based cryptographic Security-on-Chip with unique keys and root-of-trust

Microchip ATECC608B Hardware Security Module (HSM) for key storage

Communications
Integrated Gateway

Zero-Management Network

Cellular: LTE-M/CAT-M1, CAT1 .bis, CAT NB-IoT, and EGPRS up to 10mbps

Multi-network cellular data plan included

Dual cellular SIM/e-SIM

Bluetooth Beacon, Bluetooth 5 LE, Bluetooth Mesh

Integrated dual high performance integrated antennas

Integrated Gateway

Zero-Management Network

Cellular: LTE-M/CAT-M1, CAT1 .bis, CAT NB-IoT, and EGPRS up to 10mbps

Multi-network cellular data plan included

Dual cellular SIM/e-SIM

Bluetooth Beacon, Bluetooth 5 LE, Bluetooth Mesh

Integrated dual high performance integrated antennas

Integrated Gateway

Zero-Management Network

Cellular: LTE-M/CAT-M1, CAT1 .bis, CAT NB-IoT, and EGPRS up to 10mbps

Multi-network cellular data plan included

Dual SIM/e-SIM

Bluetooth Beacon, Bluetooth 5 LE, Bluetooth Mesh

Integrated dual high performance integrated antennas

Electrical
Operating voltage range: 90V-480V 50/60Hz, ± 10%

DC Output voltage: 24V DC, 2W

Power Consumption: less than 1.5 watts @ 240V AC

Rated current: 16A @ 240VAC, 400W, 4300VA

AC Line In Fuse: 10A slow blow

Transient Protection: ANSI 136.2 Category C 20kV/10Ka

Operating voltage range: 90V-480V 50/60Hz, ± 10%

DC Output voltage: 24V DC, 2W

Power Consumption: less than 1.5 watts @ 240V AC

Rated current: 16A @ 240VAC, 400W, 4300VA

AC Line In Fuse: 10A slow blow

Transient Protection: ANSI 136.2 Category C 20kV/10Ka

Operating voltage range: 90V-480V 50/60Hz, ± 10%

DC Output voltage: 24V DC, 2W

Power Consumption: less than 1.5 watts @ 240V AC

Rated current: 16A @ 240VAC, 400W, 4300VA

AC Line In Fuse: 10A slow blow

Transient Protection: ANSI 136.2 Category C 20kV/10Ka

Environmental
Ambient operating temperature: -40°C to +85°C

Relative humidity: 5% to 99% non-condensing

Ingress Protection: IP66 Class per IEC 60529

Ambient operating temperature: -40°C to +85°C

Relative humidity: 5% to 99% non-condensing

Ingress Protection: IP66 Class per IEC 60529

Ambient operating temperature: -40°C to +85°C

Relative humidity: 5% to 99% non-condensing

Ingress Protection: IP66 Class per IEC 60529

Sensor Connectivity
Support for sensors connected via Bluetooth 5 LE, Bluetooth Mesh, and direct-connect 24V low-voltage via DALI D4i bus
Support for sensors connected via Bluetooth 5 LE, Bluetooth Mesh, and direct-connect 24V low-voltage via DALI D4i bus
Support for sensors connected via Bluetooth 5 LE, Bluetooth Mesh, and direct-connect 24V low-voltage via DALI D4i
Listings
IEC/UL, CE, FCC

RoHS per 2011/65/EU & amendments

EN/IEC 60068-2-1:2007

EN 61000-3-2:2014

DALI/DALI-2/DALI D4i compatible

ANSI C136.10

ANSI C136.41

ANSI C136.48

ISO 27001:2013 December 2022

Israel EN 302 208

UL94V-0 Flame retardant ABS or Epoxy molding

IEC/UL, CE, FCC

RoHS per 2011/65/EU & amendments

EN/IEC 60068-2-1:2007

EN 61000-3-2:2014

DALI/DALI-2/DALI D4i compatible

ANSI C136.10

ANSI C136.41

ANSI C136.48

ISO 27001:2013 December 2022

Israel EN 302 208

UL94V-0 Flame retardant ABS or Epoxy molding

IEC/UL, CE, FCC

RoHS per 2011/65/EU & amendments

EN/IEC 60068-2-1:2007

EN 61000-3-2:2014

DALI/DALI-2/DALI D4i compatible

ANSI C136.10

Zhaga Book 18 v3

ISO 27001:2013 December 2022

Israel EN 302 208

UL94V-0 Flame retardant ABS or Epoxy molding

Warranty
Device replacement 5-year warranty with optional 10-year warranty
Device replacement 5-year warranty with optional 10-year warranty available
Device replacement 5-year warranty with optional 10-year warranty
Country of Manufacture
Standard: Israel

Optional: USA

Standard: Israel

Optional: USA

Standard: Israel

Optional: USA

Tondo Cabinet Control and Energy Monitoring Solutions

Use Cases
Physical Attributes
Supply Voltage
Temperature Range
GEO and Cloud Backhaul
Advanced Energy Analytics
Device Controls
Fault Tolerance
Listings
Warranty
Tondo Cabinet-IQ Controller
Remote Electricity Service Diagnostics (wiring faults, phase imbalance, power anomalies)

Electricity Theft Detection

Wire Theft Detection

Electricity Service Time-of-Use Metering

Digital or Analog Data Acqusition

Switch and Actuator Control

Group Lighting Control

Fanless design in rugged aluminum housing

Designed for reliability and 24/7 operation

DIN-rail option for installation in existing lighting control or utility cabinets

External pole or wall mount option

Input Voltage: 9 - 50 VDC with reverse polarity and voltage surge/transient protection

Power Consumption: 9W

Output Voltage: 0.15A/24V AC/DC / DC 8V-36V

-40°C to +75°C

Relative Humidity: 10% to 90% non-condensing

Impact Resistance: IK07 per IEC62262

Ingress: IP30 Rated

GPRS/3G/4G LTE Cellular up to 10mbps

Integrated GPS

Revenue-grade ANSI C12.1 metering with TOU/Tariff support and secured energy logging

Voltage Monitoring

Burn Time Tracking

AC Voltage (RMS & Average)

Current Monitoring (RMS & Average)

Power Monitoring (RMS & Average)

Power Frequency Monitoring
Power Factor Measurement
Power Demand Monitoring
Operational Status Monitoring
Output Status Monitoring
Power Quality Analysis
Backup Power Monitoring
Temperature Monitoring
Energy Usage Reporting
Voltage Harmonics Analysis
Current Harmonics Analysis
Phase Imbalance Monitoring
Phasor Measurement
UPS Battery Status Monitoring

Standard
1 x Digital Input
1 x Digital Output
4 x 250V/5A AC Analog Outputs
1 x .15A/24V Solid-State Relay

Optional I/O Expansion
Optional 1 x MODBUS RS-232/485 serial
Optional Electrical Metering and Measurement (EMM) Module that includes:
1 x Digital Input 5V DC (dry contact)
1 x Solid-State Relay 0.15A/24DC (dry contact)
MODBUS RTU over RS-485 Serial @ 115.2 kb/s
90 day data retention
3 x Current Channels - 1A, 5A, 63A

Energy Measurement
AC Voltage (RMS, Average)
Current (RMS, Average)
Power (RMS, Average)
Power Frequency
Power Factor
Controller Power Load
Lighting Circuit Power Load
Individual voltage & current harmonic spectrum
Harmonic angles up to 40th order harmonic
Voltage and current THD, TDD and K-Factor
Measurement range 15-480/828V AC (L-N/L-L)
Measurement frequency range 25-400 Hz

I/O Expansion Options
4 x Analog Output with available range options: ±1 mA, max. load 5 kΩ, 0-20mA, 0-1mA, 4-20mA, 0-1mA,0-3mA,±3 mA,0-5mA, ±5 mA

4 x Digital Input (dry contact) + 2 x Relay 250V/5A AC

4 x Digital Input (dry contact) + 2 x Solid-State Relay 250V / 0.1A AC

4 x Digital Input (dry contact) + 365-Day Real-Time Clock Backup

12 x Digital Input (dry contact 48V, 125V or 250V) + 4 x Relay 250V/5A AC

1 x Solid State Relay - 0.15A/250V AC/DC

1 x Electromechanical Relay 5A/250V AC; 5A/30VDC

1 x RS-232/422/485 up to 115.2 kbps supporting MODBUS RTU, DNP3, SATEC ASCII, IEC 60870-5-101

Standard 90-day energy meter data retention with optional 365-day battery backup module

Standard 48-hour UPS for operational continuity

Regulatory
CE/RED, EAC, RoHS, WEEE

EMI
Draft EN 301 489-1 V2.2.0
Draft EN 301 489-19 V2.1.0
Draft EN 301 489-52 V1.1.0

ESD
EN 61000-4-2:2009

RS
EN 61000-4-3:2006 + A1:2008 + A2:2010

EFT
EN 61000-4-4:2012

Surge
EN 61000-4-5:2014

CS
EN 61000-4-6:2014

DIP
EN 61000-4-11:2004

RF
EN 301 908-1 V11.1.1
EN 301 908-2 V11.1.1
EN 301 908-13 V11.1.2
EN303 413 V1.1.1

Safety
EC 62368-1:2014
EN 62368-1:2014 + A11:2017
EN 50665:2017
EN 62311:2008

Replacement 5-Year Warranty with 10-Year warranty option available

Tondo Unified Smart City Central Management

Use Cases
Scalability
Analytics
Automation
Open Standards Based
Application Access
Mobile App
Automated Asset Provisioning
Over-the-Air Updates
GPS-Based Asset Mapping
Event-Based Alerts
Asset Control and Management
Customizable Lighting Curves
User Access Control
Group Management
Data Security
Scheduling
Reporting
Integration
Availability
Platforms Supported
Tondo Smart Cloud-IQ Central Management Software
Remote Lighting Control
Fixture Energy Metering
Wireless Sensor or Device Control
Wired Sensor or Device Control
Adaptive Roadway Lighting
Adaptive Parking Lighting
Electricity Theft Detection
Wire Theft Detection
Flood Early Warning
Emergency Call Box
Noise Detection
Public Safety Camera Control
Air Quality Monitoring
Water / Groundwater Monitoring
Critical Infrastructure Health Monitoring
Any other Smart City sensor or control application
Real-Time Transaction Processing
Large-Scale Systems Data Lake
Cloud-Native Microservices Architecture
Deep Learning AI analyzes any data or related time-domain information in system-wide consolidated data lake
Deep Learning AI provides automation of complex and large scale tasks such as managing dynamic adaptive lighting profiles in large scale environments
TALQ-Compatible CMS
Cloud-IQ may be accessed with a Google Chrome or Apple Safari Web Browser
Includes Tondo Mobile-IQ Field Service App for Android
Pre-configure and auto-assign device configurations, lighting profiles for new devices added in-field
Secure updates to individual assets or groups of assets
Tondo controllers automatically query their connected lighting, sensors, and devices, and report back their location and status, with unlimited custom asset fields collected via the Mobile IQ app
Receive alerts to Cloud-IQ, email, and optional SMS text messages for critical events
Tondo controllers, light fixtures, any connected wireless or direct-wired devices
Set on, off, dim level by asset or asset group, and time, timezone, date, dusk, dawn, or sunrise and more
Assign control of assets by role, user, or group
Create custom asset groups by location, asset type, etc.
Data encrypted in-flight and at-rest from device-to-dashboard
Create and manage unlimited custom event schedules
AI-automated adaptive roadway lighting schedules
Inventory/Asset Reports

Activity Log Reports

Edge IQ Controller Power Consumption Reports

Cabinet IQ Power Consumption Reports

Installation Monitoring Reports

Energy Usage Reports including TOU/Tariff Reporting

Customizable Alerts and Fault Reports

Burn Time Reports

Voltage and Power Quality Reports

Device Operational Status Reports

Real-Time Incident Reports

Event Management Reports

Scheduled Maintenance Reports

Custom Report Filters (by location, device type, installer, etc.)

Time of Use (TOU) Billing Reports

Historical Energy Data Reports

REST API for data integration with third-party applications
SLA 99.999% uptime or greater
AWS, Microsoft Azure, Google Cloud Services
Tondo or Customer Private Cloud

Request a Live Demonstration

We’ll walk you through a real-world street lighting deployment and show you how easy it will be to transform your roadway lighting assets into a Smart City platform.

Tondo Product FAQ

Has Tondo deployed to large projects?

Tondo’s project with Netivei, Israel’s national transportation authority, will reach over 200,000 light poles when completed, and an indetermined number of sensors, cameras, and energy meters.

Can we install Tondo CMS in a private cloud?

Yes. Tondo’s CMS platform is built on a cloud-native microservices architecture using Kubernetes containers. Tondo’s cloud currently resides on AWS but may be installed on Microsoft Azure or Google Cloud.

Can you create custom reports in Tondo's Cloud-IQ CMS?

A report design feature is coming soon, planned for 2023. In the meantime, Tondo’s team performs the report design work for its customers. Customers can also use Tondo’s API to pull data into their reporting and analytics tools.

What does Tondo mean by "plug and play"?

Once connected, a Tondo controller will query the type of lighting it is connected to, the sensors or devices connected to it, the GPS/GLONASS location data, and send that and the device information to the Tondo Cloud-IQ CMS and apply a default or custom profile to the device for automated configuration and instant operation.

Since Tondo devices are pre-configured at the factory, customers or their installing contractors do not need to perform any additional configuration in order to activate a Tondo controller.

How secure is a Tondo device and network?

Tondo’s Edge-IQ controllers use the ARM Cryptocell Security-on-Chip (SoC) that enables each device to be secured with a unique key stored in a secure vault. The Cryptocell cryptographic accelerator generates a unique key for every communication session, and the root key is re-generated each time a firmware update or controller reset is initiated.

Tondo controllers are serialized and provisioned for each customer site at the factory, eliminating many of the risks and the burden of managing cryptographic security within a customer’s organization.

What types of lighting fixtures does Tondo support?

Tondo’s Edge IQ controllers are designed to control LED  lighting at the fixture or pole using 0-10V ANSI C137.1 or DALI-2™ IEC 62386 lighting control standards.

Tondo’s Cabinet IQ cabinet controls can also provide on/off control via astronomical clock and custom lighting profiles with Tondo’s Cloud IQ central management system for other lighting drivers that do not support dimming control.

Where are Tondo's products manufactured?

By default, Tondo manufactures its products in Israel. An option for U.S. manufacturing is available on request.

Can Tondo connect with existing operations software?

Yes. Tondo’s Cloud IQ has a robust set of application programming interfaces based on the RESTful API framework. Tondo has a number of integrations in production for CRM, ERP, service dispatch, web portals, mobile applications, and more. 

Does Tondo provide pre-sale support to partners?

Absolutely. Just choose one of the buttons on our website to get in touch, and we will work with designers, architects, and systems integrators on their projects and proposals.

Does every Tondo controller need a cellular connection?

No, but they all have an integrated cellular gateway that requires zero network management.

Tondo controllers connect with each other via Bluetooth in a star or mesh configuration, and use any controller with the cellular (EGPRS or LTE to communicate with the Tondo Cloud-IQ Central Management Software (CMS).

The advantages of having both a Bluetooth and cellular network are:

1) Cellular networks are energy-inefficient for battery-powered sensor connectivity, limiting them to direct-wire applications. Bluetooth sensor battery life can last up to five years.

2. Cellular networks may be over-loaded by the enormous scale of Smart City networks, creating additional capacity costs for cities.

3. Mesh networks of sensors and controllers can provide unique data sets consumed by artificial intelligence systems that would not be available with direct-to-cloud cellular networks.

What happens if my cellular provider's network goes down?

Tondo’s Edge-IQ controller contains a dual-SIM/eSIM that supports dual cellular network failover for maximum up-time.

Tondo controllers will also operate with their current profile stored in the firmware autonomously. Dimming and on/off operations are not depedent on an “always-on” cellular network connection.

Built-in sensor data is cached in the controllers until a connection is restored to prevent loss of data.

Any pending updates sent from the CMS will be updated when the connection is restored.

Do we need to purchase a separate cellular data plan?

No. Tondo has agreements with a variety of cellular network service providers and the cost of cellular data is included in the Tondo Cloud IQ central management system cost.

Where is Tondo's cloud data stored for its cloud?

Tondo provisions domestic cloud instances in all of the countries it does business in.

What kinds of sensors and devices does Tondo manufacture?

Tondo designs and manufactures sensors based on its Device IQ firmware for a variety of customer use-cases based on their specific requirements.

In some cases such as traffic, energy meter, and public safety cameras, Tondo will partner with existing providers to integrate best-of-breed solutions into the Tondo Cloud IQ central management system. This provides cities with a unified management platform for all of their connected critical infrastructure.

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